Notices

Disclaimer Notice

Urban Canyon Flight (“UCF”) makes no warranty or guarantee as to the suitability of its products or models for any specific application. UCF reserves the right to make changes at any time without further notice. MCAD/3D models were developed using nominal values for physical dimensions and material properties and specific grounding and boundary conditions. Actual in-circuit performance can vary significantly from simulated results. All parameters should be validated by the customer’s own technical experts. By downloading a model, the user agrees to absolve UCF from all liability related to the use or application of the model or product. The models herein are for the limited purpose of considering the purchase/use of product(s) of UCF, and contain proprietary information of UCF, our various licensors, or both. UCF does not grant express or implied rights or license under any patent, copyright, trademark or other proprietary rights and the use of the models for building, reverse engineering or replication is strictly prohibited. By using these models, the user agrees to not infringe, directly or indirectly, upon any intellectual property rights of UCF and acknowledges that UCF, our various licensors, or both own all intellectual property therein. The models are presented “AS IS”. While UCF makes every effort to present excellent information, it does not warrant the models are without error or defect or the use of the models in terms of accuracy, reliability or otherwise. The user agrees that all access and use of the models is at its own risk. NO WARRANTIES EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OF ANY KIND WHATSOEVER ARE PROVIDED.

Date Posted

This Disclaimer Notice was last updated 20 December 2017.

Privacy Policy

Purpose

To disclose the Urban Canyon Flight, Inc. (“UCF”) privacy policy for its websites, including but not limited to www.ucflight.com and www.urbancanyonflight.com. This privacy policy applies solely to information collected by these websites, including the primary and subdomains, collectively referred to as the “site” or “website”.

Privacy Policy Updates

On occasion the UCF privacy policy may change, in which case, an updated policy will be posted on this page. If you would like additional information, or if you feel we are not following this privacy policy, please contact us via email at legal@ucflight.com. We appreciate any and all feedback.

Availability of Sensitive Information

UCF is the owner of all data/information collected on this site. UCF only has access to, and only collects information, that the user voluntarily provides via direct contact, including but not limited to web inquiries, mail, telephone, or electronic mail (“email”). UCF will never sell, lease, or rent this information to anyone.

Information provided by the website user is used by UCF to respond regarding the contact reason. UCF will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g., to process a credit card, to ship an order, etc.), while meeting any and all applicable laws, including but not limited to local, state, and federal laws.

UCF may use provided contact information to provide news, such as new product announcement, special offers, changes to products or services (e.g., a product change notice), or changes to this privacy policy. The information UCF provides may change without notice. At your discretion, you may opt out of any future contact at any time by contacting us via the mailing address, phone number, or email address provided on the UCF website.

Protection of Sensitive Information

UCF takes your sensitive information seriously. UCF takes precautions to protect your information. When sensitive information is submitted via the website, UCF protects this information, both online and offline.

UCF only collects sensitive information (e.g., tax identification, credit card data, etc.) via a secure link, and the data is encrypted and communicated securely. An encrypted connection can be verified by looking for an icon of a closed padlock in your web browser. Alternatively, this can be verified by observing “HTTPS” at the beginning of the web page address. UCF provides best effort to ensure the safety of the users on the website, however, it is the responsibility of the website user to ensure that the connection is encrypted prior to entering sensitive information.

In addition to using encryption to protect the transmitted sensitive data while online, we also protect your information by limiting the scope of information available to employees while the data is offline. As an example, access to sensitive information is restricted to employees that need the data to perform a specific function (e.g., to run a customer credit card, to generate an invoice, to mail a package, etc.). The servers, computers, or paper methods used to store personally identifiable information are kept in a secure environment, with access provided only on a “need to know” basis.

User Registration

Certain areas of the UCF website may require the user to complete a registration form. Registration requires the user to provide certain information, including but not limited to name, email address, and company name. The user-provided information may be used to contact you regarding information on the UCF site that you are interested in, including but not limited to products, services, and employment opportunities. At your discretion, and solely at your option, the UCF website user may also provide specific demographic information, such as age or gender, though this is not required.

Purchase Orders, Invoices, & Other Order Forms

UCF may request information on an order form. To purchase you must provide contact information (e.g., business name, email, name and shipping address) and financial information (e.g., ACH number, credit card number, etc.). Any provided information will be used for order fulfillment, billing, invoicing, and may be required to initiate a request for manufacturer assistance (RMA). In the event of difficulty processing an order, the provided information will be used to contact you.

Browser Fingerprinting and “Cookies”

UCF may use browser fingerprinting techniques, including but not limited to JSON tokens, IP address tracking, HTML5 canvas elements, and/or browser “cookies” on its site. A “cookie” is a piece of data your web browser stores, typically on your local hard drive. Cookies remember stateful information, which can help improve user experience and help us to identify repeat site visitors. For example, a cookie will be used when items are added to the shopping cart in the UCF online store, even when the user has not authenticated (i.e., when the user is not registered or logged in). As another example, for areas of the site that require authentication (i.e., that require a username and/or password), when a cookie is used to identify you, time can be saved by not needing to login (i.e., enter your name and password) multiple times (more than once), thereby saving you time. Additionally, cookies can help UCF to determine and target user interests, to further improve user experience. To maximize security, cookie use, or the use of any other browser fingerprinting technique, is not linked to any personally identifiable information on our site. Some affiliates may use cookies on our site (e.g., business partners, advertisers, etc.). Unfortunately, we do not have access, or control, over these cookies.

In some cases, the aforementioned browser fingerprinting techniques may be used to blacklist a user based upon various factors (e.g., based upon IP address) in order to maintain a quality user experience on the website (e.g., to prevent a denial-of-service attack).

Information Sharing

UCF may share generalized (e.g., averaged or aggregated data) demographic information with affiliates, partners and/or advertisers. In this case, the provided information is generic in nature, and is not associated or linked to any information that can identify an individual business or person. In some cases, we may use an external organization to process credit cards, ship orders, etc. These external organization will not use, share or retain any sensitive information, without your permission, for any purposes beyond order fulfillment.

UCF may partner with other parties to provide specific services. When the website user signs up for these services, we may share names and other contact information necessary for the other party or parties to provide these services. These external parties are only allowed to use any personally identifiable information for the sole purpose of providing the service or services.

External Links

The UCF website may contain links to other sites. UCF is not responsible for the privacy policy, content, or safety of these sites. Users of the UCF website should remain vigilant and alert when leaving the UCF website, and to read the privacy policy or privacy statements of the any site that collects information that may be personally identifiable.

Marketing Contacts

On occasion, the UCF site may request information via newsletters, surveys, contests and/or other forms of communication not directly related to the processing of a sale. Participation is completely voluntary. At your discretion, you may decide whether or not to participate, and thus whether or not to disclose requested information. Requested information may include, but is not limited to contact information (e.g., name, company name, email, shipping address, etc.), demographic information (age, gender, country, etc.). Contact information is used to notify users. Demographic information is to improve user experience of both the site and the products and services offered.

Date Posted

This Privacy Policy was last updated 12 December 2017.